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JOB DESCRIPTION: RESIDENTIAL BUTLER
a high standard of etiquette, professionalism and neatness in appearance
at all times.
to work and responsibility is paramount.
is expected that a hands-on approach be applied at all times regarding
tasks that need to be completed.
available at all times during for the purposes of errands and requests.
will be required to serve meals and drinks, take care of all the
requirements of your employer and your employer’s guests, act as wine
steward, and manage and plan functions with the assistance of the
will be your responsibility to fulfill similar functions and ensure that
sufficient wine and other drinks are either in the cooler or in stock at
is to be maintained at all times. Gossip, remarks or speaking a language
not understood by your employers in their presence is strictly prohibited.
hands-on policy in all facets of housekeeping is to be followed in
ensuring that all residences are clean and of a high standard of neatness
at all times.
is expected that you work in close liaison with the housekeeper to
accomplish all tasks, the butler being the senior member of staff, but as
both of you fulfill separate roles; it is essential that you work as a
team and share tasks that are to be done.
clothing is to be cleaned and prepared prior to upcoming visits or events.
will be responsible for the cleaning and maintenance of the silverware.
in the house will fall under your care. You must ensure that you acquaint
yourself with the manner in which they work and ensure that they are wound
and functional at all times.
will be required to maintain a high standard of floristry at all times.
During visits you must ensure that any dead material, leaf/petal drop and
clean water are maintained.
pool needs to be catered for (towels, cushions, robes, etc), and you must
confirm placements of parasols, arrangement of terrace tables and chairs
as required for functions, the stocking of fridges, cleanliness of
the chef, you will be responsible for the execution of food planning,
preparation and presentation of the highest caliber.
should be arranged as required by your employer with the assistance of the
will be responsible for the planning of functions, guest lists and all
related matters conducting yourself in a professional manner at all times
when dealing with guests of a high social standing.
will be responsible for the planning, appointment and control of casual
staff as to procedures to be followed in the appointment of contractual
staff, time sheet keeping, duties, etc.
are to ensure that all staff under your supervision is neat and
presentable at all times, that work is executed efficiently and on time
and that instructions from the Estate Manager are carried out without
finances regarding overtime, payments and purchases are to be discussed
and approved by the Estate Manager prior to implementation.
will include preparing budgets to be forwarded timeously to the Estate
Manager for household purchases and event preparation.
will be expected to assist with valet duties or act as personal assistant
in the execution of errands or special requests.
are to be kept concise and prompt without any delay.
will be required to ensure that all vehicles are clean and petrol tanks
full to your satisfaction each morning. Staff will do the cleaning and the
fuel is to be taken care of between yourself, as time permits, and the
a detailed knowledge of Cape Town, or the city in which your work, and
surrounds, should you be required to act as chauffeur.
vehicle Policy and Procedures document will be signed as to vehicle
conduct. You are personally responsible for any fines incurred in reckless
driving or ignoring legal requirements of the road.
will be required to ensure the Butler’s Residence is neatly maintained at
all times bringing any problems or breakages to the attention of the Estate
will not be granted during the periods of your employer’s residence and
will be approved by the Estate Manager as deemed appropriate out of
off will be shared with the Estate Manager to ensure one senior staff
member is on the estate at all times.